When updating or simply choosing a new POS system, there are many important factors to consider before purchasing. From credit card processing services to stock management, a POS system needs to work for the business. Auto repair shops have unique needs that a POS system can greatly affect once purchased. There are three main factors to consider:
With the right POS system, employees are able to easily utilize the tools in the system, have a clear understanding of what is in or out of stock, and ensure that the customer receives the best possible care, all while trusting that their payments are being handled quickly and securely. The Clover Station 2.0 provides a great example of what to look for in a POS system.
Improved Employee Services
Why invest in a POS system if the employees are unable to use it due to poor functionality? With updated software on the Clover Station, the end-user is provided an easy-to-use system. The new system allows for time sheet management tools, offering transparency in the process. Shops can also add fingerprint scanning for a more secure system for both the owner and the employee. Finally, by providing a user-friendly system for inventory and payment, including a print screen display, employees are finding it easier to do their jobs when working with the customer or simply finding the parts they need to do repairs.
Intuitive Inventory Management
Being able to know what inventory is in stock, what needs to be ordered and what should not yet be ordered is important for any business. The right POS system for auto repair shop can help business owners do just that. The Clover 2.0 station is able to keep track of not only how many items are selling but when they are. With inventory tracking, business owners are able to meet their customer needs quicker and save money by not purchasing unneeded items.
Next-Level Customer Care
Can a POS system bring in more business? The short answer is yes, if it can provide better services to both the employees and the customers. It is no secret that choosing an auto repair shop makes many customers feel anxious. What may be surprising is the amount of help a POS system can provide in helping to alleviate this anxiety. When an auto shop employee is confident that the system’s credit card processing serviceswill function properly or that the current stock levels are accurate, he or she can put even the most nervous customers at ease and build trust with them. This trust translates to return customers and the ever-valuable recommendations both online and via word of mouth.
With the latest updates, the Clover Station 2.0 currently allows for all regular card payments, including EMV cards, making paying easier and quicker for the customer and the business. So, when choosing a POS system for an auto repair shop, take time to do research and make sure that the system works for the employees, the customer and the shop.